Hire a Virtual Medical Receptionist

Experience seamless patient calls, effortless scheduling, and a thriving practice with VMeDx’s Virtual Medical Receptionist.

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One Missed Call a Day Keeps a Patient Away

Good news: Your phone rings. Bad news: No one’s there to pick it up. Almost nine out of 10 practices lose business every day because of missed calls! Don’t make this worse if it is already happening. Get help and have someone answer calls to schedule, confirm appointments, and answer patient inquiries while following HIPAA Protocols.

The Difference of a Virtual Receptionist

2 Ears Are Better Than One

Let’s face it you’re not a one-man team and you shouldn’t be. You simply just cannot juggle around patient care while answering phone calls. Be more and do more as a doctor and leave the rest to our team.

A VMeDx VA working with coffee.

Curious About Our Clients' Comments

See how VMeDx has revolutionized healthcare practices with actual client success stories in this short video. Stick around till the end and contact us to simplify your processes and elevate patient care today!

Our Services

Improve Your Clinic’s Productivity with Virtual Medical Receptionist Services

Enhance your clinic’s efficiency by integrating receptionist services. These professionals handle administrative tasks such as appointment scheduling, patient reminders, and call management, allowing your in-office staff to focus on delivering quality patient care.

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Frequently Asked Questions

Find quick answers to common questions using our helpful FAQs.

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Can VMeDx handle appointment scheduling?

Yes, VMeDx can automatically schedule, reschedule, and confirm appointments with patients. It checks availability in real-time and ensures that the medical practice’s calendar is updated accordingly.

Here are some of the tasks that virtual receptionists are able to perform:

  • Phone call answering.
  • Share basic information with callers.
  • Take/relay messages.
  • Schedule appointments.
  • Screen calls.
  • Transfer/route calls.
  • Pre-qualify sales leads and potential clients.
  • Help customers place orders.

They can handle incoming and outgoing calls, appointment scheduling and confirmations, rescheduling, insurance verifications, general inquiries, and more.

 

Yes, VMeDx can interact with patients via multiple channels, including phone, text messages, emails, or chatbots on websites. It ensures that patients can easily access the information or assistance they need in the way that is most convenient for them.

Yes, VMeDx can assist with basic patient inquiries about billing and insurance, such as verifying insurance details, answering common billing questions, and providing payment reminders, freeing up medical staff to focus on more complex cases.