Effective Date: September 2, 2026
The information and services provided by Virtual MeDx, LLC (“VMeDx,” “we,” “us,” or “our”) through www.vmedx.com (the “Website”) are provided for general informational and business purposes only.
By accessing or using this Website, you acknowledge and agree to the terms of this Disclaimer.
VMeDx is a provider of virtual medical assistant and healthcare administrative support services. VMeDx is not a medical practice, healthcare provider, physician, or medical professional.
Nothing contained on this Website, including articles, blog posts, guides, videos, graphics, social media content, or other materials, constitutes medical advice, diagnosis, treatment, or a recommendation for medical care.
Information provided through the Website should not be used as a substitute for consultation with a qualified and appropriately licensed healthcare professional.
If you have a medical emergency, call 911 or contact your local emergency medical service immediately.
VMeDx provides administrative and support services to healthcare practices and other organizations.
Depending on the service agreement, VMeDx virtual medical assistants may assist with tasks such as:
Appointment scheduling
Patient communication
Insurance verification
Medical billing support
Prior authorization support
Referral coordination
Documentation support
Medical scribing support
Administrative tasks
Patient monitoring support
Other non-clinical healthcare support functions
The specific services performed by a VMeDx virtual assistant depend on the applicable service agreement, client instructions, training, qualifications, and applicable laws.
VMeDx personnel do not independently diagnose medical conditions, prescribe medication, determine treatment plans, or make clinical decisions unless a particular activity is expressly permitted by applicable law and the individual’s professional credentials and role.
Healthcare providers and organizations using VMeDx services remain responsible for their patients, clinical decisions, professional judgment, and compliance obligations.
VMeDx does not replace the professional judgment of physicians, nurses, dentists, veterinarians, mental health professionals, or other licensed healthcare professionals.
Clients are responsible for reviewing information and work performed by VMeDx personnel when appropriate and for making all final clinical decisions.
VMeDx makes no guarantee that the use of our services will produce specific business, financial, operational, staffing, productivity, revenue, patient acquisition, or cost-saving results.
Any statements regarding potential benefits, efficiencies, cost savings, productivity improvements, or return on investment are examples of potential outcomes and should not be interpreted as guarantees.
Results vary based on factors including:
Practice size
Staffing requirements
Workflow
Technology
Management
Patient volume
Services used
Implementation
Client participation
Industry conditions
Other factors outside VMeDx’s control
We make reasonable efforts to provide useful and accurate information on our Website.
However, we do not guarantee that all information is:
Complete
Accurate
Current
Error-free
Applicable to your specific situation
Information on the Website may become outdated or may change without notice.
You should independently verify information before relying upon it for business, legal, healthcare, financial, or other important decisions.
Articles, blogs, guides, videos, downloadable resources, newsletters, and other educational content published by VMeDx are provided for general informational purposes.
Such content is not intended to constitute:
Medical advice
Legal advice
Financial advice
Accounting advice
Compliance advice
Cybersecurity advice
Professional healthcare advice
You should consult an appropriately qualified professional regarding your specific circumstances.
VMeDx provides services to healthcare organizations and may handle Protected Health Information (“PHI”) on behalf of clients.
Where applicable, VMeDx’s obligations regarding PHI are governed by the applicable Business Associate Agreement (“BAA”), service agreement, HIPAA requirements, and other applicable laws.
The existence of HIPAA-related services or training does not mean that every service, communication, website form, email, or technology platform is appropriate for transmitting PHI.
Do not submit medical records, patient information, Social Security numbers, insurance information, or other sensitive health information through general Website forms unless VMeDx specifically instructs you to use an approved secure system.
Patients should generally direct questions concerning their medical records, treatment, or healthcare privacy rights to their healthcare provider.
VMeDx services are not intended for emergency medical communication or emergency response.
Do not use the VMeDx Website, contact forms, email, text messaging, virtual assistants, or other VMeDx communication channels to report a medical emergency.
For emergencies, call 911 or contact the appropriate emergency medical service.
The Website may contain links to or integrations with third-party websites, applications, software, platforms, or services.
These third-party services may include healthcare technology platforms, electronic health record systems, communication services, analytics platforms, payment processors, scheduling systems, or other technology providers.
VMeDx does not control third-party services and does not guarantee their:
Accuracy
Availability
Security
Reliability
Privacy practices
Performance
Content
Your use of third-party services may be subject to separate terms, conditions, and privacy policies.
Testimonials, reviews, case studies, success stories, and other statements appearing on the Website represent the experiences or opinions of the individuals or organizations providing them.
Individual results may vary.
Testimonials should not be interpreted as a guarantee that another client will experience the same or similar results.
Where specific results are presented, those results are provided for illustrative purposes and may depend on circumstances unique to that client.
The Website may contain statistics, research findings, industry data, or other information regarding healthcare administration, staffing, virtual assistants, productivity, or related topics.
Such information may come from third-party sources and is provided for general informational purposes.
VMeDx does not guarantee that third-party statistics are accurate, complete, or applicable to every healthcare organization.
The qualifications, certifications, training, and experience of individual VMeDx personnel may vary depending on their role and assigned responsibilities.
Clients are responsible for communicating role-specific requirements and ensuring that assigned personnel perform only duties appropriate to their qualifications, authorization, training, and applicable law.
VMeDx does not represent that every virtual assistant is qualified or licensed to perform every type of healthcare-related task.
VMeDx may provide staffing and virtual assistant services to healthcare organizations.
The availability of a particular virtual assistant, skill set, specialty, schedule, or level of experience is not guaranteed unless expressly stated in a written agreement.
Staffing availability may change due to employee availability, scheduling, performance, client requirements, or other operational circumstances.
VMeDx makes reasonable efforts to maintain the Website and related technology.
However, we do not guarantee that the Website or technology will always be:
Available
Uninterrupted
Secure
Error-free
Free of viruses or harmful components
Compatible with every device or browser
Temporary interruptions may occur because of maintenance, technical issues, cybersecurity incidents, internet outages, third-party services, or circumstances beyond our reasonable control.
Although VMeDx implements reasonable security measures, no electronic communication, website, network, application, or storage system can be guaranteed to be completely secure.
You acknowledge that information transmitted over the Internet may be subject to risks beyond VMeDx’s reasonable control.
You are responsible for maintaining appropriate security practices for your own devices, systems, accounts, passwords, and networks.
Information provided by VMeDx regarding HIPAA, healthcare administration, privacy, security, staffing, or compliance is for general informational purposes only.
It should not be considered legal or regulatory advice.
Healthcare organizations should consult qualified legal or compliance professionals regarding their specific obligations.
VMeDx does not guarantee that use of its services will make a client compliant with HIPAA, state privacy laws, employment laws, or any other legal or regulatory requirement.
To the maximum extent permitted by applicable law, VMeDx will not be responsible for losses or damages resulting from reliance upon information provided through the Website or from circumstances outside VMeDx’s reasonable control.
This includes, where permitted by law:
Business interruption
Lost revenue
Lost profits
Loss of data
Loss of goodwill
Technology failures
Third-party service interruptions
Decisions made based on Website content
Actions or decisions taken by users or clients
Any limitations of liability contained in an applicable written service agreement or VMeDx Terms and Conditions will also apply.
VMeDx may update this Disclaimer from time to time.
Any changes will be posted on this page with an updated Last Updated date.
We encourage you to review this Disclaimer periodically.
If you have questions regarding this Disclaimer or VMeDx services, please contact us:
Virtual MeDx, LLC
101 Bear Track Drive
Nashville, TN 37221
United States
Email: info@vmedx.com
Phone: (615) 866-1649
Website: www.vmedx.com
Virtual MeDx follows HIPAA-compliant processes.
We prioritize patient privacy, secure workflows, and protected healthcare information handling.
