Effective Date: September 2, 2026
This Cookie Policy explains how Virtual MeDx, LLC (“VMeDx,” “we,” “us,” or “our”) uses cookies and similar technologies on www.vmedx.com (the “Website”).
This policy explains what cookies are, why we use them, the types of cookies that may be used on the Website, and the choices available to you.
This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.
Cookies are small text files that websites place on your computer, smartphone, tablet, or other internet-connected device when you visit a website.
Cookies allow a website to recognize your device and remember certain information about your visit.
Cookies may help websites:
Function properly
Remember preferences
Improve performance
Understand how visitors use the website
Measure website traffic
Improve user experience
Analyze marketing campaigns
Provide relevant advertising
Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a specified period or until you delete them.
In addition to cookies, VMeDx and its service providers may use similar technologies, including:
Web beacons
Tracking pixels
Tags
Scripts
Local storage
Advertising identifiers
Analytics technologies
These technologies may perform functions similar to cookies, such as measuring website activity, understanding visitor behavior, and improving website performance.
For purposes of this policy, we generally refer to these technologies collectively as “cookies.”
VMeDx may use cookies and similar technologies for several purposes.
These purposes may include:
Some cookies are necessary for the Website to operate properly.
They may help with:
Page functionality
Security
Session management
Form functionality
Navigation
Website performance
These cookies generally cannot be disabled through the Website’s cookie-management tools because they are necessary for core functionality.
Cookies may allow the Website to remember information such as preferences and settings so that you do not have to enter them repeatedly.
Analytics cookies help us understand how visitors interact with the Website.
We may use analytics information to understand:
How many people visit our Website
Which pages receive the most traffic
How visitors navigate the Website
How long visitors spend on pages
How visitors find our Website
Whether Website features are functioning properly
How our content performs
Analytics information generally helps us improve the Website and our services.
Where applicable, VMeDx may use advertising or marketing technologies to measure advertising performance and understand interactions with our marketing campaigns.
These technologies may help us determine:
Which advertisements generate Website visits
Which campaigns are effective
How visitors interact with advertisements
Whether visitors return to the Website
How marketing campaigns can be improved
The Website may use the following categories of cookies.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary Cookies | Required for core Website functionality, security, and basic operation. |
| Functional Cookies | Remember preferences and settings and improve Website functionality. |
| Analytics Cookies | Help us understand Website traffic and visitor behavior. |
| Performance Cookies | Help us monitor and improve Website performance. |
| Advertising Cookies | May be used to measure advertising campaigns and provide more relevant marketing. |
The specific cookies used on the Website may change as we add, remove, or update Website features and services.
First-party cookies are placed directly by VMeDx or by technology operating on behalf of VMeDx.
These cookies may be used to support Website functionality, preferences, analytics, and other Website operations.
Third-party cookies may be placed by companies that provide services to VMeDx.
These providers may include companies that provide:
Website analytics
Advertising
Marketing
Website functionality
Security
Video or media services
Scheduling
Customer relationship management
Other technology services
Third-party providers may collect information about your activity across websites or services in accordance with their own privacy policies.
VMeDx may use third-party analytics services to understand Website traffic and usage.
Depending on the technologies currently implemented on the Website, these services may include Google Analytics or similar analytics platforms.
Analytics providers may collect information such as:
IP address
Device type
Browser type
Operating system
Pages visited
Time spent on pages
Referring website
Approximate geographic information
Website interactions
We use this information primarily to understand and improve Website performance and user experience.
VMeDx may use advertising and marketing technologies provided by third parties.
Depending on our current marketing activities, these technologies may include services such as:
Google advertising products
Meta advertising products
Other digital advertising and remarketing platforms
These services may use cookies, pixels, tags, or similar technologies to measure advertising performance and interactions with our Website.
VMeDx does not intentionally use advertising cookies or tracking technologies to collect Protected Health Information (“PHI”) for advertising purposes.
VMeDx provides services to healthcare organizations and may handle Protected Health Information in connection with its contracted services.
However, the general VMeDx Website is not intended to collect PHI through cookies or advertising technologies.
You should not enter medical records, diagnoses, patient information, Social Security numbers, insurance information, or other sensitive health information into Website forms unless VMeDx specifically instructs you to do so through an approved secure system.
VMeDx does not intentionally use cookies to collect PHI for advertising purposes.
Where PHI is handled through VMeDx’s secure systems or services, applicable privacy, security, contractual, and HIPAA requirements will apply.
Depending on your location and applicable law, you may be presented with a cookie banner or cookie-preference tool when you first visit the Website.
Where available, you may be able to:
Accept all cookies
Reject non-essential cookies
Manage cookie preferences
Disable certain categories of cookies
Your choices may be stored through a cookie or similar technology so that the Website can remember your preferences.
Most web browsers allow you to control cookies through their settings.
You may be able to:
View cookies stored on your device
Delete cookies
Block cookies
Allow cookies
Block third-party cookies
Receive notifications when cookies are being used
Disabling cookies may affect certain Website functions and may prevent some features from working correctly.
Browser controls vary depending on the browser and device you use.
Some browsers and devices provide “Do Not Track” or similar privacy settings.
Because there is currently no universally accepted standard for responding to these signals, the Website may not respond to all such signals.
Where required by applicable law, VMeDx will honor legally required browser-based privacy signals.
If you access the Website through a mobile device, similar technologies may be used to provide functionality, analyze usage, or measure marketing performance.
Your device may also provide privacy controls that allow you to limit advertising or tracking technologies.
The cookies and technologies used on the Website may change over time.
VMeDx may add, remove, or modify cookies as we:
Improve the Website
Add new features
Change technology providers
Improve security
Analyze Website performance
Update marketing activities
Comply with legal requirements
If significant changes are made to this Cookie Policy, we will update the Last Updated date.
Third-party companies that provide analytics, advertising, or other services may have their own privacy policies governing their collection and use of information.
VMeDx encourages you to review the privacy policies of relevant third-party providers.
VMeDx is not responsible for the privacy or security practices of third-party websites or services that it does not control.
Information collected through cookies may constitute personal information under certain privacy laws.
VMeDx’s broader practices regarding the collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy.
Nothing in this Cookie Policy limits rights provided to you under applicable privacy laws.
Residents of certain U.S. states may have additional privacy rights regarding cookies, targeted advertising, personal information, and similar technologies.
Depending on applicable law, these rights may include the ability to:
Opt out of certain targeted advertising
Opt out of certain sharing of personal information
Request access to personal information
Request deletion of personal information
Request correction of inaccurate information
Limit certain uses of sensitive personal information
VMeDx will process valid privacy requests in accordance with applicable law.
For more information about privacy rights, please review our Privacy Policy or contact us using the information below.
VMeDx uses reasonable safeguards designed to protect information collected through the Website.
However, no internet transmission, website, electronic storage system, or security measure can be guaranteed to be completely secure.
You should use appropriate security measures when accessing the Website, including keeping your device and browser updated.
If you have questions about this Cookie Policy or VMeDx’s use of cookies and similar technologies, please contact us:
Virtual MeDx, LLC
101 Bear Track Drive
Nashville, TN 37221
United States
Email: info@vmedx.com
Phone: (615) 866-1649
Website: www.vmedx.com
Virtual MeDx follows HIPAA-compliant processes.
We prioritize patient privacy, secure workflows, and protected healthcare information handling.
