DENTAL PROFESSIONALS

Dental virtual assistants, working remotely, use their computers & log into your practice’s software for seamless support.

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VETERINARY SPECIALISTS

Veterinary Virtual Assistants provide expert support to practices at lower costs, regardless of location or specialty.

MEDICAL PROFESSIONALS

Elevate patient care with versatile VAs, enhancing the medical practice & relieving providers from non-clinical tasks.

HIPAA Certified

Integrity- Our Virtual Medical Assistants are HIPAA trained and certified which allows them to access your PHI. In addition we have a dedicated HIPAA Compliance officer to prioritize efforts towards compliance and communicate priorities in making sure our team is well-trained, and aware of the risks.

Dedicated Account Manager

We have dedicated support managers to make sure that we hold your hand every step of the way. From the discovery call, to hiring your first candidate, we will make sure that everything goes smoothly. Our purpose is to make sure that we maintain a win-win-win relationship and that every party is happy and satisfied in the community we are building. At VMeDx, we pride ourselves of being not just your average virtual assistant company, but a family you can trust and always rely on. Book a call now to meet your Account Manager.

Quality Assurance

Quality over quantity. That is our VMeDx promise. We understand that finding the right candidate is like finding a needle in a hay stack. Which is why we simplify your search by only qualifying people who has a verified experience in a US Clinical practice. Save time and effort in training and hire someone who knows the job with minimal guidance and supervision. We also vet each candidate for their English communication skills to make sure there is easy communication between your staff, as well as your patients. We have a very strong demand for our candidates and we suggest you book an interview now or otherwise be placed in our waitlist.

Performance management (STEP 5)

healthcare-assistance-performance-managementIt is crucial to provide ceaseless support to both our clients and staff. High-performing employees are a huge asset to any business or organization, and therefore, constant evaluations of their performance contribute to how well an organization realizes its goals. We have dedicated career managers, who manage our staff and make sure to increase employee morale and retention. 

 

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Interview & Onboarding (STEP 4)

interview-and-onboarding-VAThe next step is interviewing your selected candidate/s. Although you can find several primary details in the candidates’ profiles, interviews can become more in-depth about their credentials and personality. It also provides an opportunity to determine their reactions in demanding situations and gives you a better understanding of how they handle these events. It also allows you to differentiate similar candidates and determine how their personalities can sync with your office staff.

 

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Set Up Your Account (Step 3)

a-male-VA-waiving-his-handsUnlock the full capabilities of our system and make your hiring process easy by signing up on our proprietary platform with features that allow you to communicate with our team and your assistant more easily.

 

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Diagnosing the problem (STEP 2)

a-virtual-medical-assistant-diagnosing-a-problemJust like a doctor diagnoses a medical condition, our team of experienced and knowledgeable consultants helps identify the best possible solutions for your practice. We then prescribe you candidates that would help you the most. After our meeting, we also provide you access to our wide array of medical virtual assistants. We utilize our talent search application to help you find the best candidate you need.

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Identifying your pain points (STEP 1)

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We understand that you have a need, and the initial step is identifying where your practice needs help and your scale plan. We do not just want you to hire; we need to understand your workflow to align our services to your goals.

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2024’s Best Virtual Medical Assistants – HIPAA-Ready!

Overwhelmed with Admin Tasks? Let VMeDx’s Expert Virtual Medical Assistants Streamline Your Practice, Freeing You to Focus on Patient Care!

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Quality Assurance

Choose quality candidates with verified US clinical experience. Save time and hire with confidence.

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Dedicated Account Manager

Our support managers will guide you through every step for a smooth experience. Trust our VMeDx family.

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HIPAA Certified

Certified VMeDx Medical Virtual Assistants with compliance officer for protecting sensitive data.

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Our healthcare virtual assistants provide exceptional support with industry experience, rigorous training, and HIPAA compliance. Check Our HIPAA Page

TESTIMONIAL

What Our Clients Say About Us

Our Satisfied Clients: Happy. Thrilled. Delighted.

Dr. Ronald Espinoza

Cosmetic, Plastic Surgeon – New York

www.drronaldespinoza.com

How  Our VMAs Integrate in Your Practice

Patient Scheduling and Registration

 

Your Virtual Assistant can serve as a receptionist, handling patient calls and ensuring smooth communication within the practice. They can schedule appointments, screen and redirect calls, assist with referrals and medical records requests, confirm appointments, handle new patient calls, respond to inquiries while adhering to HIPAA policies and procedures. Additionally, they can collect patient demographics, clinical data, consent forms, health insurance details, and perform data entry and chart preparation.

Patient Intake

 

Your Medical Virtual Assistant can collect patient demographics, clinical data, consent forms, health insurance details, data entry, and chart prep.

Patient Exam

 

Live Scribe

 

The EHR system has revolutionized patient care, but charting can be time-consuming and divert our attention from patients. Your Medical Virtual Assistant can serve as a live scribe, logging conversations and handling administrative tasks like ordering diagnostics and refilling medications.

Medical Billing

 

Your remote medical assistant will ensure that patient insurance is verified occasionally, ensuring the policy is active, and gathering patient benefit information to ensure timely and accurate submission of claims, maximize revenue generation, and minimize claim rejection rate.

Patient Payment Posting and Collections

 

Your Remote Medical Assistants can post payments to patient accounts from daily insurance payments from EOBs and insurance checks from ERAs. An efficient payment posting system provides an efficient view of your day-to-day financial picture of every practice's increase in revenue. They can also call the patient to remind them of their balance and dues.

Professional touch

See Our Virtual Assistant Services

Save big and streamline your medical office operations with VMeDx. Our virtual assistants are experts in their field, ready to tackle any challenge you throw their way. Our skilled team can handle everything from scheduling patients and verifying insurance to live scribing. Check out our extensive list of healthcare job titles below, and if you don’t find what you’re looking for, we’ll work together to create a customized role just for you. Say goodbye to in-house hires and hello to cost-effective efficiency.

Our Departments

Optometry

Pain Care

Veterinary

Dentistry

Orthopedics

Internal Medicine

Pathology

Psychiatry

Dermatology

Emergency Medicine

Cardiology

Anesthesiology

Plastic Surgery

Gastroenterology

The Science Behind Our Vetting Process

We take our screening and recruiting very seriously, and our approach is unlike any other. Quality is our priority, and we assess candidates based on a well-rounded and sophisticated scientific validation, leading to more successful hiring outcomes. We leverage different qualifying exams such as the English test, IQ (intelligence quotient), EQ (emotional quotient), AQ (adaptability quotient), SQ (situational quotient), & DISC and utilize an algorithm that allows us to pick the top 3% of all the candidates that apply.

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Ready To Be Hired

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Fall Out After Qualifying Tests

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Fall Out After The Initial Interview

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Fall Out After Stage 1 of Our Recruitment

Our Process for Delivering Customized Solutions is Tailored to The Unique Needs of Your Practice.

We take the time to understand your specific requirements and work closely with you to implement the most effective virtual assistant strategies. Our goal is to become a seamless extension of your team, providing the support and expertise you need to thrive in a rapidly changing healthcare landscape.

Step 1

Identifying your pain points

Step 2

Diagnosing the problem

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Step 3

Set Up Your Account

Step 4

Interview & Onboarding

Step 5

Performance management

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Elevating Healthcare Excellence and Security

Join VMeDx on a transformative journey to redefine healthcare excellence and security, where world-class training, future-proof practice solutions, and unwavering HIPAA compliance converge.

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HIPAA & Security
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Our Foundational Yet Profound Training
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HIPAA & Security

We take into consideration potential risks that may cause healthcare data breaches. Between 2009 and 2022, 5,150 healthcare data breaches of 500 or more records have been reported to the HHS’ Office for Civil Rights, resulting in impermissible disclosure of 382,262,109 healthcare records. That alone equates to more than 1.2x the entire population of the United States. Source

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Healthcare Data Breaches of 500+ Records (2009 - July 2023)

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Our Foundational Yet Profound Training

Our VMA Boot Camp is geared not only towards providing precise and reliable information to our Virtual Medical Assistants, but it allows them to delve deeply to the world of an actual Medical Assistant working in your practice. Our training module is derived from US- Published books which were accepted and approved by a committee of the American Bar Association and a Committee of Publishers’ Associations. In addition, we have medical assistants with 5- 30 years of clinical experience in managing a US practice who immerse our trainees to real-life settings. This prepares our candidates with what to come once they start working for our clients.

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Future-Proof Your Business

VMed-X offers an avant-garde platform that allows you to scale and protect your business operations smoothly. We understand that the vicious cycle of hiring and firing could certainly be detrimental for your practice. With this, we have built a system that allows you to prepare for future hires and minimize the risk of knowledge loss when a worker leaves. We provide you a centralized hub that is easily accessible for all employees, whether they are new, experienced, on-site, remote etc., which makes your operation much more productive.

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Uncover the ethical dilemmas surrounding telehealth and the role of Virtual Medical Assistants in maintaining patient trust and confidentiality in a digital era. Explore the controversies and best practices in this evolving landscape.

DISCOVER THE PEOPLE WHO MAKE VMEDX SHINE

Meet Our Founders

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Vladimir Gasic

CEO, Co-Founder

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Dr. Andrei Gasic

Founder

Alexandra-Gasic

Alexandra Gasic, RN

Co-Founder

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Dr. Greg Gasic

Co-Founder and Author

Insights & Updates

YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY — YOUR VIRTUAL ASSISTANT MADE EASY

101 Bear Track Drive, Nashville, TN, 37221 USA

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