If your practice is already on board with a VoIP (Voice over Internet Protocol) phone vendor, setting up your virtual assistant (VA) is a breeze. Just call your phone vendor and ask them to add an extra VoIP line for your VA. Once that’s set up, your VA must download the vendor’s software onto their computer. You’ll provide them with the login details they need to get started. After that, you can work with your phone vendor’s IT team to arrange the call flow in a way that works best for your practice. It’s a simple process that’ll have your VA ready to handle calls quickly!

If your practice still uses a traditional phone system instead of an internet-based one, no worries! You can easily set up your virtual assistant (VA) with an American phone number. They only need to download a VoIP (Voice over Internet Protocol) app onto their smartphone or computer. It’s affordable, just a small monthly fee.

Once your VA has their new American number through the VoIP app, they can handle calls for you. Just ask your phone company to forward calls to this new number. That way, your VA can act as your receptionist, managing calls from wherever they are. Some popular VoIP options our clients love are RingCentral and 8×8. Give it a try!