DENTAL PROFESSIONALS

Dental virtual assistants, working remotely, use their computers & log into your practice’s software for seamless support.

veterinary-specialists

VETERINARY SPECIALISTS

Veterinary Virtual Assistants provide expert support to practices at lower costs, regardless of location or specialty.

MEDICAL PROFESSIONALS

Elevate patient care with versatile VAs, enhancing the medical practice & relieving providers from non-clinical tasks.

HIPAA Certified

Integrity- Our Virtual Medical Assistants are HIPAA trained and certified which allows them to access your PHI. In addition we have a dedicated HIPAA Compliance officer to prioritize efforts towards compliance and communicate priorities in making sure our team is well-trained, and aware of the risks.

Dedicated Account Manager

We have dedicated support managers to make sure that we hold your hand every step of the way. From the discovery call, to hiring your first candidate, we will make sure that everything goes smoothly. Our purpose is to make sure that we maintain a win-win-win relationship and that every party is happy and satisfied in the community we are building. At VMeDx, we pride ourselves of being not just your average virtual assistant company, but a family you can trust and always rely on. Book a call now to meet your Account Manager.

Quality Assurance

Quality over quantity. That is our VMeDx promise. We understand that finding the right candidate is like finding a needle in a hay stack. Which is why we simplify your search by only qualifying people who has a verified experience in a US Clinical practice. Save time and effort in training and hire someone who knows the job with minimal guidance and supervision. We also vet each candidate for their English communication skills to make sure there is easy communication between your staff, as well as your patients. We have a very strong demand for our candidates and we suggest you book an interview now or otherwise be placed in our waitlist.

Looking for an efficient and HIPAA-ready virtual medical assistant?

Feeling overwhelmed by admin tasks? Let us help. Our expert Virtual Medical Assistants can take care of the paperwork so you can focus on what really matters—caring for your patients.
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Arcelyn Abas
Arcelyn Abas
2024-05-12
Immensely happy with Virtual VMeDx’s services! Have assisted us im achieving better patient flow!
Nenita Nefretiri Cristobal
Nenita Nefretiri Cristobal
2024-05-12
very very helpful with administrative misc back office work. no need to stay for long times on the phone for insurance authorizations. gives more time to do other works 😉👍 makes you more efficient! thanks so much VmeDX! 🥰🙌🏻🙌🏻🙌🏻🙏
John Hayes
John Hayes
2024-05-07
VMeDx has been a good at fulfilling our needs.
毛利貴子
毛利貴子
2024-05-04
We are truly happy with their services and they have been helpful in managing our calls at our practice.
Architectural Stone Elements
Architectural Stone Elements
2024-05-04
I have been totally impressed with all the virtual assistants that VMeDx has presented me. I will keep using them for their quality results! Very Impressed.
morey bang
morey bang
2024-05-03
Completely happy with your services thank you
Gregory Gasic
Gregory Gasic
2024-05-03
VMeDx is the time crunch solution every doctor’s office needs to avoid burnout! Their staff is wonderful!

How  Our VMAs Integrate in Your Practice

Patient Scheduling and Registration

 

Your Virtual Assistant can serve as a receptionist, handling patient calls and ensuring smooth communication within the practice. They can schedule appointments, screen and redirect calls, assist with referrals and medical records requests, confirm appointments, handle new patient calls, respond to inquiries while adhering to HIPAA policies and procedures. Additionally, they can collect patient demographics, clinical data, consent forms, health insurance details, and perform data entry and chart preparation.

Patient Intake

 

Your Medical Virtual Assistant can collect patient demographics, clinical data, consent forms, health insurance details, data entry, and chart prep.

Patient Exam

 

Live Scribe

 

The EHR system has revolutionized patient care, but charting can be time-consuming and divert our attention from patients. Your Medical Virtual Assistant can serve as a live scribe, logging conversations and handling administrative tasks like ordering diagnostics and refilling medications.

Medical Billing

 

Your remote medical assistant will ensure that patient insurance is verified occasionally, ensuring the policy is active, and gathering patient benefit information to ensure timely and accurate submission of claims, maximize revenue generation, and minimize claim rejection rate.

Patient Payment Posting and Collections

 

Your Remote Medical Assistants can post payments to patient accounts from daily insurance payments from EOBs and insurance checks from ERAs. An efficient payment posting system provides an efficient view of your day-to-day financial picture of every practice's increase in revenue. They can also call the patient to remind them of their balance and dues.

Professional touch

See Our Virtual Assistant Services

Save big and streamline your medical office operations with VMeDx. Our virtual assistants are experts in their field, ready to tackle any challenge you throw their way. Our skilled team can handle everything from scheduling patients and verifying insurance to live scribing. Check out our extensive list of healthcare job titles below, and if you don’t find what you’re looking for, we’ll work together to create a customized role just for you. Say goodbye to in-house hires and hello to cost-effective efficiency.

More Virtual Medical Assistant Services

Our Departments

Optometry

Pain Care

Veterinary

Dentistry

Orthopedics

Internal Medicine

Pathology

Psychiatry

Dermatology

Emergency Medicine

Cardiology

Anesthesiology

Plastic Surgery

Gastroenterology

TESTIMONIAL

What Our Clients Say About Us

Our Satisfied Clients: Happy. Thrilled. Delighted.

Dr. Ronald Espinoza

Cosmetic, Plastic Surgeon – New York

www.drronaldespinoza.com

Our Process for Delivering Customized Solutions is Tailored to The Unique Needs of Your Practice.

We take the time to understand your specific requirements and work closely with you to implement the most effective virtual assistant strategies. Our goal is to become a seamless extension of your team, providing the support and expertise you need to thrive in a rapidly changing healthcare landscape.

Step 1

Identifying your pain points

Step 2

Diagnosing the problem

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Step 3

Set Up Your Account

Step 4

Interview & Onboarding

Step 5

Performance management

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The Science Behind Our Vetting Process

We take our screening and recruiting very seriously, and our approach is unlike any other. Quality is our priority, and we assess candidates based on a well-rounded and sophisticated scientific validation, leading to more successful hiring outcomes. We leverage different qualifying exams such as the English test, IQ (intelligence quotient), EQ (emotional quotient), AQ (adaptability quotient), SQ (situational quotient), & DISC and utilize an algorithm that allows us to pick the top 3% of all the candidates that apply.

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Ready To Be Hired

%

Fall Out After Qualifying Tests

%

Fall Out After The Initial Interview

%

Fall Out After Stage 1 of Our Recruitment

Supporting Numerous Practices Throughout the United States

We support a multitude of practices throughout the US improving productivity and elevating patient care through established solutions.

Elevating Healthcare Excellence and Security

Join VMeDx on a transformative journey to redefine healthcare excellence and security, where world-class training, future-proof practice solutions, and unwavering HIPAA compliance converge.

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HIPAA & Security
Security and Compliance
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Our Foundational Yet Profound Training
Training Excellence Unveiled
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Future-Proof Your Business
Business Resilience Solutions
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Navigating Telehealth Ethics
Ethical Telehealth Guidance

HIPAA & Security

We take into consideration potential risks that may cause healthcare data breaches. Between 2009 and 2022, 5,150 healthcare data breaches of 500 or more records have been reported to the HHS’ Office for Civil Rights, resulting in impermissible disclosure of 382,262,109 healthcare records. That alone equates to more than 1.2x the entire population of the United States. Source

Healthcare Data Breaches of 500+ Records (2009 - July 2023)

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Our Foundational Yet Profound Training

Our VMA Boot Camp is geared not only towards providing precise and reliable information to our Virtual Medical Assistants, but it allows them to delve deeply to the world of an actual Medical Assistant working in your practice. Our training module is derived from US- Published books which were accepted and approved by a committee of the American Bar Association and a Committee of Publishers’ Associations. In addition, we have medical assistants with 5- 30 years of clinical experience in managing a US practice who immerse our trainees to real-life settings. This prepares our candidates with what to come once they start working for our clients.

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Future-Proof Your Business

VMed-X offers an avant-garde platform that allows you to scale and protect your business operations smoothly. We understand that the vicious cycle of hiring and firing could certainly be detrimental for your practice. With this, we have built a system that allows you to prepare for future hires and minimize the risk of knowledge loss when a worker leaves. We provide you a centralized hub that is easily accessible for all employees, whether they are new, experienced, on-site, remote etc., which makes your operation much more productive.

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Uncover the ethical dilemmas surrounding telehealth and the role of Virtual Medical Assistants in maintaining patient trust and confidentiality in a digital era. Explore the controversies and best practices in this evolving landscape.

DISCOVER THE PEOPLE WHO MAKE VMEDX SHINE

Meet Our Founders

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Vladimir Gasic

CEO, Co-Founder

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Dr. Andrei Gasic

Founder

Alexandra-Gasic

Alexandra Gasic, RN

Co-Founder

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Dr. Greg Gasic

Co-Founder and Author

101 Bear Track Drive, Nashville, TN, 37221 USA

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